I've worked in customer service for 4 years ( Chat and Email) 1 year of lead generation and research experience, 2 years of administrative work experience. I acknowledge that I still have a lot to learn in order to become a great employee who can listen carefully and follow instructions exactly as they are provided. I'm also familiar with all Microsoft Office and Google tools, and I'm willing to try out new things.
| Name | Sandra L. Mapula |
|---|---|
| Education | Associate in Aviation Technology |
| csbohol01211992@gmail.com | |
| Location | Negros Oriental, Philippines |
Data entry is a job where an employee inputs data into a computer from forms or other non-electronic forms of data.
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Graphic design is a craft where professionals create visual content to communicate messages.
2021
Answering Inquiries through Facebook, IG, and Email. Order Placement on website. Updating payment sheet and sending payment confirmation to customers.
2018 - 2021
Responsible for assisting customers using ZenDesk and Pancake. Helped customers process orders and order trackingCross-checking order status using Shopify.
2017-2018
Answering calls and provide customers support on placing orders through online platform.